At Oolys Shop (“we”, “us”, or “our”), we are committed to protecting the privacy of our customers who value practical solutions for their home and office needs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oolysshop.com.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, payment details when you make a purchase.
  • Transaction Information: Details about products you purchase, payment method, and order history.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our site.
  • Communication Data: Records of your correspondence with us via email or other channels.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders for office furniture, janitorial supplies, and household essentials
  • To provide customer support and respond to inquiries
  • To improve our website, products, and services
  • To prevent fraud and enhance payment security
  • To send transactional emails (order confirmations, shipping updates)
  • With your consent, to send marketing communications about relevant products

3. Data Sharing and Disclosure

We may share your information with:

  • Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
  • Shipping Providers: To deliver your orders
  • Service Providers: Companies that help with website hosting, analytics, and marketing
  • Legal Compliance: When required by law or to protect our rights

We never sell your personal information to third parties.

4. Data Storage and Security

We implement appropriate security measures to protect your data:

  • All transactions use end-to-end encryption
  • PCI-DSS compliant payment processing
  • Secure servers with restricted access
  • Regular security assessments

Data is stored primarily in the UK, but may be transferred internationally for processing in compliance with applicable laws.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain processing
  • Withdraw consent where applicable
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and usage patterns
  • Improve our website functionality

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date.

8. Contact Us

For questions about this Privacy Policy or our data practices:

Oolys Shop
11 Hertford St, Coventry, GB CV2A 1GZ
Email: [email protected]